5 lessons you can learn from Denmark’s happiest call center

http://ift.tt/2haN8nG

Call centers are notoriously tough workplaces.

But City Call Center in Copenhagen is different. Very different. They were recently named one of Denmark’s best workplaces in the Great Place to Work Survey and people love working here.

In this interview, their founder and CEO Pouline Mangaard explains how she has created the (nearly) impossible: A happy call center.

HR

via The Chief Happiness Officer Blog http://ift.tt/LvYHB1

December 5, 2016 at 07:27PM

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